The Swaziland Water Services Company (SWSC), with support from the African Development Bank, has contracted ECA to undertake a study of its water tariffs. The goal of the study is to rationalise tariffs such that they optimise SWSC’s returns on investment while also reflecting the willingness and ability of consumers to pay for services. The study involves carrying out an affordability and willingness to pay survey, developing a financial/tariff model, and drafting a new tariff policy.